Kevlar Lawn Mower Belts are Back in Stock!
Office Hours: Monday - Friday 7:30 AM - 5:00 PM (CDT)
Toll Free: (888) 291-5450
 Fax: (605) 334-1588
Most major cards accepted

Shipping & Return Policy

Warranty

All VBelt Global Supply, LLC products are guaranteed against manufacturing defects at time of shipment. Claims must be reported within 14 days of receipt to VBelt Global Supply, LLC in writing, and specifying type of product defect and date of purchase. Any products found to be defective by an authorized representative of VBelt Global Supply, LLC are limited to replacement of product or refund of the original purchase price. VBelt Global Supply, LLC cannot be responsible for consequential damages and labor charges. Warranty does not cover deterioration due to normal wear, defects and damage due to alterations, negligence, and use beyond safe operating limits. VBelt Global Supply, LLC’s total liability shall not exceed the original purchase price of the product.

Product Return

Products must be returned within 30 days and must be inspected & approved for resale in order to be approved for credit.
All returned merchandise must have prior authorization and is subjected to a 15%, 30% or tiered restocking fee (depending on product line). Any merchandise returned without prior authorization and/or returned after 30 days shall be refused. All returns are subject to the discretion of the management team for VBelt Global Supply, LLC.

Timing belts: are subject to a 30% restocking fee for all quantities under 100 pieces purchased and must have prior authorization. For all order quantities over 100 pieces a 5% restocking fee shall be applied for every 50 items. This shall be added to the original 30% restocking fee. (Example: 200 items being returned = 40% restocking fee). All returned merchandise without prior authorization and/or returned after 30 days shall be refused. Custom cut timing belts are non-refundable and cannot be returned for credit. Any FREE or discounted shipping charges shall also be reimbursed back to VBelt Global Supply, LLC.

Serpentine, Variable Speed, and Kevlar Belts: are subject to a 15% restocking fee and must have prior authorization. All returned merchandise without prior authorization and/or returned after 30 days shall be refused. For all order quantities over 100 pieces a 5% restocking fee shall be applied for every 50 items. This shall be added to the original 15% restocking fee. (Example: 200 items being returned = 25% restocking fee). Any FREE or discounted shipping charges shall also be reimbursed back to VBelt Global Supply, LLC.

Metal and Electronic related products: are subject to a 30% stocking fee and must have prior authorization. All returned merchandise without prior authorization and/or returned after 30 days shall be refused. For all order quantities over 100 pieces a 5% restocking fee shall be applied for every 50 items. This shall be added to the original 30% restocking fee. (Example: 200 items being returned = 40% restocking fee). All returned merchandise without prior authorization and/or returned after 30 days shall be refused. Any FREE or discounted shipping charges shall also be reimbursed back to VBelt Global Supply, LLC.

Other than warranty product, the customer will be responsible for inbound and outbound freight. Outbound freight charges will be deducted from any credits given on orders that received free outbound shipping on complete returns and/or partial returns whose total drops below $199.00.

Cancelled Orders

Once an order is processed, the order can not be changed, added to or canceled.

Freight Policy

Orders over $199.00, shipped within the Continental United States qualify for free standard ground shipping. Orders exceeding $199.00 shipped within the Continental United States, include any metal products, and/or requiring Expedited shipping, do not qualify for free freight. Freight charges will be FOB shipping point and will be prepaid and added to the invoice. In scenario’s where the shipping warehouse does not offer a preferred shipping method, an alternative method shall be selected to expedite the order as efficiently as possible. This is subject to the warehouses discretion.

FedEx SmartPost

VBeltSupply.com offers FedEx SmartPost on all shipments within the United States under five pounds. FedEx SmartPost will ship FedEx Ground until the package reaches the destination city. Once at the destination city, the United States Postal Service will handle the final delivery of the package. IMPORTANT NOTICE: If the address provided to VBeltSupply.com is not correct, VBeltSupply.com will not be responsible for refunding or reshipping the product. If you are unsure if your address is valid, please click on the link below and enter your address.

https://tools.usps.com/go/ZipLookupAction!input.action

International Shipping

The customer is responsible for all duties, taxes and brokerage fees.

Fulfillment Policy

VBelt orders placed before 3PM CDT, M-F on VBeltSupply.com or by phone are normally shipped within 24 Hrs. All expedited (faster than ground shipping) orders must be place by 2PM CDT, M-F.

GATES ORDERS

Gates has implemented a 24-48 hour lead time on any order that is shipping out of a Gates warehouse. This is out of our control and is afftecting every company that orders directly from Gates. Please be aware of the lead time and plan accordingly.

Orders over $199 Receive 20% OFF FedEx Expedited Shipping* or Free Ground Shipping*
*Within the Continental United States.
V-Belt orders placed before 3PM CDT, M-F on VBeltSupply.com or by phone are normally shipped within 24 Hrs.
© 2009-2017 V-Belt Global Supply, LLC. All Rights Reserved.
1409 N K Ave. Sioux Falls, SD 57104
Office Hours: Monday - Friday 7:30am to 5:00 pm (CDT)
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